• About Us
  • History
  • Values
  • Where we Work
  • Working Partnerships
  • Governance
    • Summaries of Board Meetings
  • Structure
  • Business Excellence
    • Performance
    • Finance
    • Awards & Recognition
  • Social Responsibility
    • Health & Safety
    • Respecting the environment
    • Community Investment & Regeneration
    • Joining the Respect Agenda
    • Equality & Diversity
• Creating New Homes
  • New Properties
  • Community Investment
  • Our Housing Partnerships
  • Northern Lights Group
  • Land and Property Wanted
  • New Properties Registration Form
• Find a Home
  • Retirement housing for rent
    • Supported housing for rent
    • Your Retirement Housing team
    • Retirement housing news
  • General Needs housing for rent
    • Our General Needs Housing service
    • General Needs Housing news
  • Shared Ownership & Leasehold housing for sale
    • Guide to buying a Shared Ownership and Leasehold Property
• Working for Us
  • 10 good reasons to join us
  • Equality & Diversity
  • Current Vacancies
  • Meet our People
• Tenant Information
  • About your Tenancy
  • About your Rent
    • Help Paying My Rent
    • Money Problems
    • Service Standards
    • A guide to paying your rent by Direct Debit
    • Online Statement Request
  • About your Home
    • Important Gas Servicing Information
    • Repairs & Maintenance
      • Repairs Information
      • Report a Repair
      • Useful Repair and Maintenance Tips
      • Important Safety Checks
      • Maintenance programmes
    • Energy efficiency advice
  • Report a Repair
  • Being Part of a Community
  • Anti-Social Behaviour
    • Report a nuisance
  • Getting Involved
    • Focus Groups
    • Email Groups
    • Joining the Board of Management
    • Customer Involvement Groups
      • Retirement and Supported Housing Tenant Involvement Group
    • Residents Associations
    • Tenant Involvement Survey
    • How to Get Involved
  • Make a Complaint
  • Compliments & Suggestions
  • Moving Home
  • Key Policies
  • Useful Contacts
• Leasehold & Shared Ownership Services
  • What is Shared Ownership?
  • Resident Information
    • Having Your Say
    • Guide To Buying A Shared Ownership Property
    • Guide To Buying A Leasehold Retirement Property
    • Buying More Shares
    • Paying Your Rent
    • Repairs & Maintenance
    • Buildings Insurance
    • Long Term Maintenance
    • Selling a Leasehold Retirement or Shared Ownership property
    • General Information
    • Anti-Social Behaviour
    • Scheme Managers/Visiting Wardens at Leasehold and Shared Ownership Retirement Schemes
  • Find a Home
    • Homes for Sale
    • Applying For Shared Ownership or Leasehold Retirement Housing
    • New Schemes
    • HomeBuy
    • The Citadel
  • News & Events
  • Contact Us
• Astraline (24hr Alarm Monitoring Service)
• Useful Links

Performance

Click on the titles below for the indicators showing a picture of how the Trust has performed in 2005 / 2006

Astraline

Complaints

Customer Service

Equality & Diversity

Lettings & Vacant Properties

Properties In Management

Property Sales

Rents

Repairs

Scheme Services