• About Us
  • History
  • Values
  • Where we Work
  • Working Partnerships
  • Governance
    • Summaries of Board Meetings
  • Structure
  • Business Excellence
    • Performance
    • Finance
    • Awards & Recognition
  • Social Responsibility
    • Health & Safety
    • Respecting the environment
    • Community Investment & Regeneration
    • Joining the Respect Agenda
    • Equality & Diversity
• Creating New Homes
  • New Properties
  • Community Investment
  • Our Housing Partnerships
  • Northern Lights Group
  • Land and Property Wanted
  • New Properties Registration Form
• Find a Home
  • Retirement housing for rent
    • Supported housing for rent
    • Your Retirement Housing team
    • Retirement housing news
  • General Needs housing for rent
    • Our General Needs Housing service
    • General Needs Housing news
  • Shared Ownership & Leasehold housing for sale
    • Guide to buying a Shared Ownership and Leasehold Property
• Working for Us
  • 10 good reasons to join us
  • Equality & Diversity
  • Current Vacancies
  • Meet our People
• Tenant Information
  • About your Tenancy
  • About your Rent
    • Help Paying My Rent
    • Money Problems
    • Service Standards
    • A guide to paying your rent by Direct Debit
    • Online Statement Request
  • About your Home
    • Important Gas Servicing Information
    • Repairs & Maintenance
      • Repairs Information
      • Report a Repair
      • Useful Repair and Maintenance Tips
      • Important Safety Checks
      • Maintenance programmes
    • Energy efficiency advice
  • Report a Repair
  • Being Part of a Community
  • Anti-Social Behaviour
    • Report a nuisance
  • Getting Involved
    • Focus Groups
    • Email Groups
    • Joining the Board of Management
    • Customer Involvement Groups
      • Retirement and Supported Housing Tenant Involvement Group
    • Residents Associations
    • Tenant Involvement Survey
    • How to Get Involved
  • Make a Complaint
  • Compliments & Suggestions
  • Moving Home
  • Key Policies
  • Useful Contacts
• Leasehold & Shared Ownership Services
  • What is Shared Ownership?
  • Resident Information
    • Having Your Say
    • Guide To Buying A Shared Ownership Property
    • Guide To Buying A Leasehold Retirement Property
    • Buying More Shares
    • Paying Your Rent
    • Repairs & Maintenance
    • Buildings Insurance
    • Long Term Maintenance
    • Selling a Leasehold Retirement or Shared Ownership property
    • General Information
    • Anti-Social Behaviour
    • Scheme Managers/Visiting Wardens at Leasehold and Shared Ownership Retirement Schemes
  • Find a Home
    • Homes for Sale
    • Applying For Shared Ownership or Leasehold Retirement Housing
    • New Schemes
    • HomeBuy
    • The Citadel
  • News & Events
  • Contact Us
• Astraline (24hr Alarm Monitoring Service)
• Useful Links

Structure

How we are organised

Our activities are overseen by a Board of Management, comprising independent volunteers from a wide variety of backgrounds as well as tenant representatives.

The Trust is run on a day to day basis by a Senior Management Team, comprising the Chief Executive and Strategic Directors for finance, housing and development, together with managers and staff at our offices.

The management of our rented housing is largely overseen by dedicated teams in our offices across the North West, North East and Central areas of England. 

Retirement & Supported Housing Team 
General Needs Housing Team 
North East Housing Team

The organisation also has two specialist operating divisions, which have their control centres based at our Head Office in Poynton, Cheshire.

Astraline - 24 hour alarm monitoring
Astraliving - shared ownership housing

We are regulated and part-funded by the Housing Corporation and we are also registered and regulated by the Registrar of Friendly Societies.