• Home
• About Us
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  • Governance
    • Summaries of Board Meetings
      • Summaries of Board Meetings 2006
        • April 2006
        • June 2006
        • September 2006
        • October 2006
        • December 2006
      • Summaries of Board Meetings 2010
      • Summaries of Board meetings 2011
    • Future Board Meetings
      • 2012
  • Structure
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    • Value For Money
  • Social Responsibility
    • Health & Safety
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    • Community Investment & Regeneration
    • Joining the Respect Agenda
    • Equality & Diversity
• Getting involved
  • Focus Groups
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  • Customer Involvement Groups
    • Retirement and Supported Housing Tenant Involvement Group
• Building New Homes
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• Find a Home
• General Housing
  • Our General Needs Housing service
• Retirement Living
  • Find a home
  • Retirement Scheme of the Month
  • Retirement housing news
  • Supported housing for rent
  • Extra Care Housing
  • A day in the life of a retirement scheme
• Astra Living : Leasehold & Shared Ownership
  • What is Shared Ownership?
    • Shared Ownership & Leasehold housing for sale
    • Guide to buying a Shared Ownership and Leasehold Property
  • Find a Home
    • Applying For Shared Ownership or Leasehold Retirement Housing
    • New Schemes
    • HomeBuy
  • Developments coming soon
  • Resident Information
    • Having Your Say
    • Guide To Buying A Shared Ownership Property
    • Guide To Buying A Leasehold Retirement Property
    • Buying More Shares
    • Paying Your Rent
    • Repairs & Maintenance
    • Buildings Insurance
    • Long Term Maintenance
    • Selling a Leasehold Retirement or Shared Ownership property
    • General Information
    • Anti-Social Behaviour
    • Scheme Managers/Visiting Wardens at Leasehold and Shared Ownership Retirement Schemes
  • Contact Us
• Tenant Information
  • About your Tenancy
  • About your Rent
    • Help Paying My Rent
    • Money Problems
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    • A guide to paying your rent by Direct Debit
    • Online Statement Request
  • About your Home
    • Important Gas Servicing Information
    • Repairs & Maintenance
      • Repairs Information
      • Report a Repair
      • Useful Repair and Maintenance Tips
      • Important Safety Checks
      • Maintenance programmes
    • Energy efficiency advice
    • Digital switchover information
  • Report a Repair
  • Being Part of a Community
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  • Make a Complaint
  • Compliments & Suggestions
  • Moving Home
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  • Useful Contacts
  • Help with your finances
  • National Fraud Initiative
• Astraline (24hr Alarm Monitoring Service)
• Working for us
  • Good reasons to join us
  • Equality & Diversity
  • Current Vacancies
• Useful Links
• Extranet

Structure

How we are organised

Our activities are overseen by a Board of Management, comprising from a wide variety of backgrounds as well as tenant representatives.

The Trust is run on a day to day basis by a Senior Management Team, comprising the Chief Executive and Strategic Directors for finance, housing and development, together with managers and staff at our offices.

The management of our rented housing is largely overseen by dedicated teams in our offices across the North West, North East and Central areas of England. 

Retirement & Supported Housing Team 
General Needs Housing Team 
North East Housing Team

The organisation also has two specialist operating divisions, which have their control centres based at our Head Office in Poynton, Cheshire.

Astraline - 24 hour alarm monitoring
Astraliving - shared ownership housing

We are regulated by the Tenant Services Authority and part-funded by the Homes and Communities Agency and we are also registered and regulated by the Registrar of Friendly Societies.