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Contact Us

Our Customer Service Centre is often your first point of contact with the Trust.  Customer Services is located within Head Office and is open each weekday between 8.30am and 5.30pm, with the exception of public holidays. 

Head Office:

"Johnnie" Johnson Housing
Astra House
Spinners Lane
Poynton
Cheshire
SK12 1GA

Tel:      0845 604 1095 (Customer Services)
Fax:     01625 870115
Email: general.enquiries@jjhousing.co.uk  

Maps and Directions

Key contact telephone numbers:

Report a repair
0845 604 1095

Emergency repairs - out of hours
0845 723 1021

Astraliving (Shared Ownership)
0845 600 1767

Astraline (24hr Alarm Monitoring Service)
0845 057 7091

Useful contact forms:

Enquiry Form

Compliments & Suggestions

Make a complaint

Report a nuisance

This year we celebrate our 40th anniversary. Click on the logo to find out how you can help donate to our two nominated charities: SSAFA and Homeless International