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Publications

Downloadable publications

"Johnnie" Johnson Housing corporate leaflet (PDF 2.2MB)

Customer Service Leaflets

Aids and Adaptations Leaflet (PDF 1 MB)

Anti-social behaviour Leaflet (PDF 241.7 KB)

Applying for Housing Leaflet (PDF 1,009.64 KB)

Compensation Services Leaflet (PDF 1,919 KB)

Complaints, Compliments and Comments Leaflet (PDF 1,064 KB)

Domestic Abuse Leaflet (PDF 3.41MB)

Equality and Diversity Leaflet (PDF 1.28 MB)

Involving Customers Leaflet (PDF 333.1 KB)

Moving Home Leaflet (PDF 1.11 MB)

Paying your Rent Leaflet (PDF 2.07 MB)

Repairs and Maintenance Service Standards Leaflet (PDF 914 KB)

Retirement Housing Service Standards Leaflet (PDF 2 MB)

Retirement Housing Leaflet (PDF 1.42 MB)

Right to Acquire Leaflet (PDF 700KB)

Service Standards for Tenants Leaflet (PDF 680KB)

Service Standards for Housing Applicants Leaflet (PDF 950KB)

Policies

Health and Safety policy

Equality and Diversity Policy - July 2010 (PDF 150KB)

Single Equalities Scheme - July 2010 (PDF 485KB)

Resident Involvement Bulletin

Spring 2010

Newslink Magazines

Newslink 32 (PDF 8.7MB)

News link 31 (PDF 4.18 MB)

Newslink 30 (PDF 4.18 MB)

Newslink 29 (PDF 4.18 MB)

Newslink 28 (PDF 5 MB)

Newslink 27 (PDF 3.47 MB)

Retirement Review Supplement (PDF 934 KB)

Newslink 26 (PDF 4.65 MB)

Newslink 25 (PDF 2.48 MB)

Newslink 24 (PDF 1.12 MB)

Diversity Action Group Bulletins

Diversity Action Group Bulletin 1

Diversity Action Group Bulletin 2

Diversity Action Group Bulletin 3

Diversity Action Group Bulletin 4

CSHS Code of Practice re-accreditation Bulletins

CSHS Code of Practice re-accreditation Bulletin 1

Handbooks/Manuals

Repairs Manual

Tenant Handbook

Corporate Plans / Reports

Corporate Plan and Strategy 2010 - 2013 (PDF 2.05MB)

Performance Report (2009/10) - due for publication September 2010

Performance Report 2008/09 (PDF 5.66MB)

Detailed performance reports are available in the Performance section of the website.