Reporting a repair
We’ve made it quick, easy, and convenient to report a repair, whether you’re on the move or relaxing at home. You can book online, 24-hours a day. Just log into your online customer account to get started.
Track a repair
No more sitting at home waiting for an engineer. Log in to your online customer account wherever you are, 24-hours a day, and see when they’re on their way.
Support guides
We know that not all jobs will require someone to come out and fix them. We have a library of support guides to help you resolve those little issues without having to book a repair.
Smell gas?
If you smell gas inside a property, call the National Gas Emergency Service number on 0800 111 999* and they will give you some advice on what to do next. All calls are recorded and may be monitored.
Payments
Here you can make a safe and secure rent payment directly to us. Find out about ways to pay and find help and support with money matters.
Home advice & guidance
We realise that from time to time you may need a little home advice guidance from us with regards to your tenancy and other related matters.
Anti-social behaviour
Anti-social behaviour, or ASB, falls into three main categories personal, nuisance, or environmental and we are committed to tackling all forms of anti-social behaviour efficiently and effectively.