Steve Allcock – Director ICT, Data & Digital Transformation

Steve joined the organisation in May 2020 having spent over 15 years in various sections delivering digital change for customers. More recently, Steve has held several senior leadership positions within the Financial Sector, responsible for Customer Experience, Business Change and Digital Transformation.

Steve is passionate about customer and digital centricity – making lives better by introducing easy-to-use online tools and services for customers and colleagues. Steve says “In my short time at JJH, I find the business to be forward thinking, bold, brave and marking leading from a customer offer and digital perspective.  Although my role is in the technical space, I invest a lot of my time in people and culture – taking everyone on the journey to a ‘digital first’ culture is key to any success. There is a real buzz about the future at JJH, which is totally refreshing and rewarding to be part of.”

Key responsibilities include:

  • Creation and management of the digital strategy
  • Delivery of our IT & Digital change development roadmap
  • Creating an IT and Transformation centre of excellence
  • Inspiring and influencing colleagues on the art of the possible
  • Project management governance and control
  • Lean and continuous improvement methodologies