Benefits calculator and welfare advice

Are you missing out on help?

Paying rent is your responsibility however we offer advice and support if you are having difficulties in making these payments.

Below are some tools that can help you calculate your benefit entitlement and help you budget your income and expenditure.

Benefits Calculator

Our helpful Income Expenditure Calculation Sheet.xlsx [xlsx] 12KB can be completed and sent to for advice and guidance and welfare support.

Accessing basic bank accounts

A basic bank account is an account which is similar to a normal current account in that you can have your wages, tax credits and any other benefits paid in directly. You can also pay cash and cheques into the account, and you can set up direct debits and standing orders to pay your bills and make payments to other people. Most basic bank accounts will give you a debit card, so that you can make payments instore and online and they all allow you to set up direct debits which can make bills cheaper than paying by cash or cheque. Unlike normal bank accounts, they do not give you a cheque book or overdraft facility.

You can find more information and tips on basic bank accounts and how to open one here Basic Bank Accounts Guide.pdf [pdf] 281KB

If you have any queries or are worried about managing your finances and paying your rent please contact the Customer Services Hub on 0345 305 5335.

There are also a number of external support agencies available, such as:

The Money Advice Service

Citizens Advice Bureau