Keys | Frequently asked questions


Always keep your keys in a safe place.  Do not keep them with anything that has your address on it when you are out of the home.

In blocks of flats, keys are often part of a suited system.  For security reasons you cannot get these cut without our written permission.  If you lose your keys, you must pay for any replacements. 

Another option is to consider a keysafe, this can be securely fitted to the outside of your property and can be used to store a spare key. The keysafes are accessed by a code and the keysafe design we offer is endorsed by the police. Visit for more information