What's on in October 2022

Find out more and get involved…

Neighbourhood Housing Officer (NHO) drop-ins:

Each month your NHO offers a drop-in session where you can join to chat about your
homes and services. For Independent Living properties, your NHO drop-ins will be held
onsite in the office or communal lounge. For General Let properties, your NHO drop-ins
will be held online. Speak to your Independent Living Coordinator or check your
noticeboard for more details.

Customer Service Week:

Customer Service Week 2022 will be held from Monday 3 October to Friday 7 October
2022. It is a week-long opportunity to raise awareness of customer service and the vital
role it plays in successful business practice and the growth of the UK economy.

Digital Resident Conference:

Our online Resident Conference gives you the chance to hear from our team about the
latest issues affecting you and your home. It is a great opportunity for you to provide
feedback and ask any questions you have about your home and services.

Estates Services Forum:

Join our online Estate Services Forum to talk directly to the Estate Services team.
Provide feedback on your estate services and ask any questions you may have.
Find out more and book your place online now.

Annual Resident Meetings:

Come along to your annual resident meeting for residents living in our General Let or
Independent Living properties. At the meeting, you’ll receive updates on high-level
changes that affect you and your home such as estate services and fire safety. Speak to
your Independent Living Coordinator or check your noticeboard for more details.

Compliance update:

Sign up to join our compliance information session. The session will be outlining the
compliance legislation we follow, any recent changes that have been made to
compliance, and how that might affect you, our residents.

Get to know your services:

At Johnnie Johnson Housing we offer a range of services from customer service, to
money advice, to digital skills and more. This session is to introduce our colleagues
who work across our services and will be engaging with you on projects, events, or
activities.