Our first Environmental, Social and Governance (ESG) Report 2021-2022

First Published: 25/07/2022

We are delighted to share our first ESG report for 2021-2022. We hope it sets the scene for what we have achieved over the last 12 months, as well as demonstrating our commitment to support both our customers and the communities in which they live, work and play.

What is an ESG report?

ESG stands for ‘Environmental, Social and Governance.’ Specifically, ESG reports highlight the social, environmental and corporate governance data of a company. Publicising this information increasing transparency while also encouraging other organisations to be conscious of their community and environmental impact. An ESG report is an exciting chance for a company to prove that it is committed to its social and environmental goals.

Our ESG report used the United Nations Sustainable Development Goals (SDGs) as a benchmark for our progress. Some of the SDGs which are applicable to our work include, ‘Affordable and Clean Energy’ and ‘Industry, Innovation and Infrastructure.’ However, there are many different SDGs which apply to a large range of different industries and business areas, both within the public and private sector. You can learn more about these UN goals in the full report which is listed below.

What did Johnnie Johnson Housing accomplish in 2021-2022?


All of our newly built properties were found to be at an EPC rating of ‘B’, which is the second best rating within the scale. EPC ratings are a review of a property’s energy efficiency and our rating highlights our continued commitment towards fighting climate change. We also aim to create a Decarbonisation Plan in 2022-2023.

We are also helping to tackle rising fuel costs through our commitment to clean heat, by using a fabric first approach in our residencies.  We also moving towards replacing existing heat systems with renewable ones as we move forward. This approach enables us to do our part in helping the nation to reach its national carbon zero targets by 2050.


We built thirty-three new homes during this period. Eleven of these houses were deemed affordable to rent for all relevant age groups and twenty were deemed as affordable to rent for over fifty fives. Two homes were designated for shared ownership.

Our homes were found to be affordable and the cost of rent was found to be completely covered or mostly covered by the LHA money from local authorities that residents can apply to receive  if applicable. LHA is the Local Housing Allowance and it is a specific amount of money that applicable residents can apply to receive. The maximum amount of money that you can receive is determined by looking at the number of bedrooms that you would need for your situation and evaluating local rent prices for similar housing in your area. This means that LHA changes depending upon geographic location to account for higher living costs. More comprehensive information about our LHA data is included in the report.

100% of our homes were found to comply with the Decent Homes Standard. The Decent Homes Standard states that passing homes must be in a reasonable state of repair, they must have reasonably modern facilities and services and they must provide a reasonable degree of thermal comfort.

Overall, 81% of our customers are satisfied with the services provided by Johnnie Jonson. 75% say they would recommend Johnnie Johnson to friends and family. 77% also state that they feel they receive value for money services from Johnnie Johnson.


From April 2022, we committed to paying all our colleagues the Real Living Wage. We are also committed to taking an active approach in relation to staff wellbeing. We provide benefits such as mental health awareness and mental health first aid training which is accredited by the Mental Health Awareness Foundation. We offer wellbeing activities throughout the year which focus upon both mental and physical wellbeing. These activities include inviting external speakers to engage with our colleagues and mindfulness sessions. We also provide an external Occupational Health provider to support our colleagues anonymously.

If you would like to find out more about the demographics of our board and our trustees, you can read the full report below. Other corporate data, such as considering term lengths of board members, or the importance of social value within our products and services can be found in the report.

To find out more about the reports findings in any of these areas and more, follow the link below.

You can read the full report here