What is independent living?
Our independent living homes are designed to offer the perfect balance of support and independence to suit your needs, giving you the freedom to enjoy your life to the full. You are in experienced hands – with decades of housing expertise, we can help you find the right home for you.
We’re a housing provider you can trust
During the last 50 years we have provided safe, secure and affordable homes for more than 35,000 customers,, many of whom are over the age of 55, so we really are the market leaders when it comes to independent living. Our promise to our independent living customers is to help you ‘Live Longer, Live Better’, which simply means supporting you to age well and live independently in your own home for longer.Search our properties
We have new, innovative, and green technologies to assist you to keep in touch with us and manage your home more easily, from digital noticeboards and online forums to a customer app and online home management portal.
We believe face-to-face contact is still important and carry out morning wellbeing calls, organise activities and events, and deliver other initiatives to help combat loneliness and anxiety.
Our award-winning Customer Service Hub is available from 8.30am–5.30pm Monday to Friday, where we aim to answer your call within 20 seconds.
You will have access to our Astraline alarm monitoring service. If you fall, become unwell, or need urgent assistance, help is available 24 hours a day, 7 days a week. We also offer the latest technology-enabled care services and stylish adaptations for the home.
Frequently asked questions
Anyone over the age of 16 can apply to rent one of our properties.
Applicants between the ages of 16 and 18 will, however, be required to provide a guarantor and we strongly recommend that they seek advice from social services and/or the local authority homeless services.
Applicants looking for our Independent Living properties must normally be 55 years of age. In the case of couples, one partner should have reached 55. In certain circumstances, however, we can consider applicants under the age of 55, e.g. someone who is registered disabled and is in receipt of a relevant disability benefit. Some of our schemes have specific restrictions on who can apply. You will be advised of any restrictions on application.
At Johnnie Johnson Housing we have a clear Equality and Diversity policy. We welcome applications from anyone regardless of age, gender, religious beliefs, ethnic or national origin, sexual orientation, marital status, physical characteristics or disability.
Using our new property website, you can bid on a maximum of 3 properties at any one time. However, if we have made you an offer of a property you will no longer be permitted to place bids and any previous bids for other properties will not be considered, pending the signing of the tenancy.
Johnnie Johnson Housing uses a Banding system to assess a person’s level of housing need. Your current housing circumstances will be assessed and you will be given the Band which reflects how urgently you need to move.
There are 5 Housing Need Bands:
Band 1 – for people who need to be rehoused urgently, for example, someone who is homeless or where there is a serious risk to their safety if they remain in their current home.
Band 2 – for people who are experiencing financial hardship as a direct result of the spare room subsidy, armed forces veterans who need to move on from time limited supported accommodation and non-priority homeless applicants.
Band 3 – for people who are threatened with homelessness within the next 56 days and are owed a ‘prevention duty’ by the local authority.
Band 4 – for people who have a housing need that does not fall into Band 1, 2 or 3.
Band 5 – applicants within this group are generally adequately housed, have no housing or support needs, but want to move to satisfy their own personal requirements.
All applications received from people who want to move into a Johnnie Johnson rented property will be assessed and placed in one of the above bands.
When allocating a property we will shortlist applicants, taking into account:
- their housing need (i.e. their band)
- who will occupy the property fully (see ‘How we calculate bedroom need’)
- the effective date of their application (i.e. the date that their band was awarded)
- any other eligibility rules such as local connection, age limits etc.
What is included in your rent will vary depending on the property. Some properties include bills such as water, gas, and electricity in the rent. Sometimes the service charge, which covers communal cleaning and maintenance, will also be included in the rent, but this will be a separate charge for some properties.
If you are unsure what is included in the rent for your home, you can ask your Independent Living Coordinator or contact our Customer Service team.