Home advice & guidance

If you have any money worries or need support with your benefits, we can help. You may find the help you need on our easy to use money matters website, or you can call our customer service hub and ask for a callback from a member of our Income Services team.

Getting online is becoming increasingly important and is getting easier and easier, with connections available in a wide range of places and through a wide range of devices to suit differing needs.

You may be eligible for help with heating costs, as well as other discounts and heating allowance grants associated with running your home.

We take any forms of domestic abuse incredibly seriously, so if you or someone you know is experiencing, or has experienced domestic abuse, we can help.

We are passionate about providing outstanding homes and services to you; ensuring you feel supported within your neighbourhood and have access to information, support, and advice as and when you need it.

We know that not all jobs will require someone to come out and fix them. We have a library of support guides to help you resolve those little issues without having to book a repair.

As things stand, our planet is being put to the test. Climate change is one of the most serious environmental problems of our times, and limiting its impact is a challenge we all need to embrace.

Here you can make a safe and secure rent payment directly to us. Find out about ways to pay and find help and support with money matters.

We all know that from time to time you may need to report a repair to us or need advice on how to fix a problem around the home. The maintenance and repairs section of our website has everything you need to help rectify your problem.

Anti-social behaviour, or ASB, falls into three main categories personal, nuisance, or environmental and we are committed to tackling all forms of anti-social behaviour efficiently and effectively.