How to prevent mould
It is important for your health, to reduce any risk to your property of damp and mould. Find out some of the things that you should look out for, with advice on how you can prevent damp and mould.
How to spot signs of mould
Mould can grow on hidden surfaces, walls, windows, doors or even on clothes and wardrobes. Spotting the signs of mould and damp is the first step to clearing it away from your property.
What to do if you spot mould
If you spot anything that needs attention, you can report it online 24/7 or call us and press one to connect to our responsive repairs service.
Repair responsibilities
Certain issues are your responsibility to resolve and some are our responsibility. We have set out some guidance on what is and isn't covered.
Contact us
We are passionate about providing outstanding homes and services to you; ensuring you feel supported within your neighbourhood and have access to information, support, and advice as and when you need it.
Customer promise
We want you to be happy with the services you receive, so we created our Customer Promise to reinforce our ongoing commitment to provide outstanding customer service and affordable housing.