Resident involvement

We aim to provide the highest standard of homes and services for all our residents. We want every one of our residents to have the opportunity to be heard and to be able to feedback on and develop our homes and services. That's why we have put in place a number of resident-only conferences, forums, workshops and groups that you can attend.

You said, we did

Get involved in our events and groups to have your voice heard and influence our homes and services for the better.

Resident Conference

Our online resident conference is an opportunity for you to provide feedback and ask any questions you have about your home and services.

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Repairs Forum

Our online Repairs Forum gives you the opportunity to feedback on our repairs and maintenance services and resolve any issues or complaints you may have.

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Scrutiny Panel

Our Scrutiny Panel has a prominent role in our governance here at Johnnie Johnson Housing, helping us to continually improve and effectively engage with our residents.

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Editorial Panel

Our Editorial Panel is a group of involved residents who work with our teams on our resident publications including our resident magazine, Voices.

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Resident engagement workshops

Have your voice heard and feedback on our services by registering your place and joining one of our upcoming resident engagement workshops.

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More events

We like to hold different events for our residents to take part in and get involved. Check out the exciting events we have coming up this year.

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What we've done to improve

We take your feedback and suggestions for improvement very seriously and always work to resolve issues and concerns as quickly as we can. In our efforts to be transparent and honest, we’d like to share what we’ve done to improve.

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Have something to tell us?

If you need to get in contact with us before the next resident involvement event or group, please get in touch with our Customer Service team, who will be happy to help.

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