Social housing investment

We invest in our homes to ensure they remain modern and attractive and fit our residents' expectations. In the future, we will build new aspirational ‘smart’ homes, which offer a range of designs and services that suit the current and future needs of our residents.

The ways we invest...

We have an active asset management strategy in place which is designed to set the direction for how we manage each of our homes throughout their lifetime. The aim is to create homes which enhance our residents' lives and ultimately reduce their running costs, creating more affordable and sustainable homes. We will continue to invest in our homes for the future, ensuring our resident promise of #LoveWhereYouLive is brought to life in the homes and services we provide. Our social housing investment plan focuses on four key areas:

See our customer promise
Replacements

This covers the bigger jobs that are needed within the home, such as kitchen and bathroom upgrades and any adaptations that may need to take place in your home to enable you to live longer and better as your needs change over time.

Enhancements

This covers the smaller day-to-day jobs needed within the home, such as repairs and redecoration.

Developments

This covers the homes where we know we need to rethink the design and layout to ensure they are fit for purpose, providing a home our residents love. At the moment, the focus of this work is transforming our current bedsit properties into modern, flexible, studio living apartments.

Safety & security

This covers our continued social housing investment to ensure your home meets all the latest safety standards, such as new fire doors and those all-important safety compliance checks.

£4.2m

£4.2m

investment in our homes

£5m

£5m

project to replace fire doors across our homes

120

120

new kitchens for residents during 2019-2020

147

147

new bathrooms for residents during 2019-2020

2

2

full refurbishments, including decoration and furniture at independent living schemes