Why rent with us
When you rent a home with us, we offer you so much more than just four walls. You'll get peace of mind and support from our award-winning customer services’ Hub. Our rents are all classed as ‘affordable’ and are therefore less than those associated with privately renting and with over 5,000 customers currently accessing our services across the North West, North East, Yorkshire and Derbyshire, we h
of our residents love when they live
experience of finding our customers the right home
properties from you to choose from
Our values are built around supporting our customers. We offer choice about housing and supporting services, enabling you to lead a good quality of life and right level of independence.
We're here for you and not for profit. All our profits are used to improve the products, services and value we offer and to deliver affordable rents for the duration of your tenancy.
As a housing associations, we're held accountable to the regulator, providing greater protection to customers than the private rented sector.
50 years' housing experience
You are in experienced hands; with decades helping customers find the right homes.
Frequently asked questions
Anyone over the age of 16 can apply to rent one of our properties.
Applicants between the ages of 16 and 18 will, however, be required to provide a guarantor and we strongly recommend that they seek advice from social services and/or the local authority homeless services.
Applicants looking for our Independent Living properties must normally be 55 years of age. In the case of couples, one partner should have reached 55. In certain circumstances, however, we can consider applicants under the age of 55, e.g. someone who is registered disabled and is in receipt of a relevant disability benefit. Some of our schemes have specific restrictions on who can apply. You will be advised of any restrictions on application.
At Johnnie Johnson Housing we have a clear Equality and Diversity policy. We welcome applications from anyone regardless of age, gender, religious beliefs, ethnic or national origin, sexual orientation, marital status, physical characteristics or disability.
Using our new property website, you can bid on a maximum of 3 properties at any one time. However, if we have made you an offer of a property you will no longer be permitted to place bids and any previous bids for other properties will not be considered, pending the signing of the tenancy.
Johnnie Johnson Housing uses a Banding system to assess a person’s level of housing need. Your current housing circumstances will be assessed and you will be given the Band which reflects how urgently you need to move.
There are 5 Housing Need Bands:
Band 1 – for people who need to be rehoused urgently, for example, someone who is homeless or where there is a serious risk to their safety if they remain in their current home.
Band 2 – for people who are experiencing financial hardship as a direct result of the spare room subsidy, armed forces veterans who need to move on from time limited supported accommodation and non-priority homeless applicants.
Band 3 – for people who are threatened with homelessness within the next 56 days and are owed a ‘prevention duty’ by the local authority.
Band 4 – for people who have a housing need that does not fall into Band 1, 2 or 3.
Band 5 – applicants within this group are generally adequately housed, have no housing or support needs, but want to move to satisfy their own personal requirements.
All applications received from people who want to move into a Johnnie Johnson rented property will be assessed and placed in one of the above bands.
When allocating a property we will shortlist applicants, taking into account:
- their housing need (i.e. their band)
- who will occupy the property fully (see ‘How we calculate bedroom need’)
- the effective date of their application (i.e. the date that their band was awarded)
- any other eligibility rules such as local connection, age limits etc.
What is included in your rent will vary depending on the property. Some properties include bills such as water, gas, and electricity in the rent. Sometimes the service charge, which covers communal cleaning and maintenance, will also be included in the rent, but this will be a separate charge for some properties.
If you are unsure what is included in the rent for your home, you can ask your Independent Living Coordinator or contact our Customer Service team.