Social tariffs – Cheaper broadband and phone packages
Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit and some other benefits. Some providers call them ‘essential’ or ‘basic’ broadband.
They’re delivered in the same way as normal packages, just at a lower price. Amid rising living costs, Ofcom is encouraging companies to offer social tariffs to help customers on low incomes.
Who could qualify?
If you or someone in your household claims Universal Credit, you could switch to any of the tariffs available. Some providers also include people on other benefits such as Pension Credit, Employment and Support Allowance, Jobseeker’s Allowance, and Income Support. The person receiving the benefit will need to be the main person on the contract.
How to apply
First, check if your current provider offers a social tariff. Our table below lists all the tariffs available now. You can apply for most tariffs online or call your provider and ask to switch. If your provider doesn’t offer a social tariff, you can switch to one that does. Your provider might let you leave your current contract without paying a penalty fee. Read Ofcom guide to switching broadband to find out more.
To see a full list of Broadband and Phone Social tariffs, see the Ofcom link below: –
Social tariffs: Cheaper broadband and phone packages – Ofcom
Useful links
How to get online – Johnnie Johnson Housing Ltd (jjhousing.co.uk)