What to do if you spot mould

If you spot anything that needs attention, you can report it online 24/7 or call us and press one to connect to our responsive repairs service.

Reporting damp and mould

If you notice signs of damp and mould at your property it is important that you notify a Johnnie Johnson Housing colleague.

There are several ways you can get in touch:
  • Inform your Community Housing Officer
  • Report it online by completing  this form
  • Call us: 0345 305 5335 and press one (1) to connect to our responsive repairs service.
Customer Service Opening hours from 3 January 2023:

Monday 8:30am-6pm
Tuesday- Thursday 8.30am – 5pm
Friday 8:30am-1pm

How to spot mould

How to spot mould

Mould can grow on hidden surfaces, walls, windows, doors or even on clothes and wardrobes. Spotting the signs of mould and damp is the first step to clearing it away from your property.

Find out more