JJH Latest News

Celebrating awards success

Housing Finance Awards logo

Colleagues at Johnnie Johnson and Astraline are dedicated to delivering outstanding services for our residents and customers. So it is with great delight that we share news of our award from the National Housing Federation plus details of other industry awards we have been shortlisted for. number of awards.

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Resident focus group! Come and join us!

Are you passionate about improvements? Can you help us shape the services we provide to you?

We are looking for people to help us shape the way we deliver our services both currently and in the future by taking part in a Focus Group. There will also be an opportunity for you to explore the various ways in which you can get involved as a Johnnie Johnson resident.

If you’ve got expertise in a particular field, we would love to hear how you can help us and influence our work.


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Satisfaction is not enough. Residents should think we are Outstanding

Kathryn Fox-Rogers Latest blog post from Kathryn Fox-Rogers

How do you address poor customer satisfaction, an ageing stock profile, and increasing complaints about service levels? At Johnnie Johnson Housing (JJH) we want every customer to describe us as Outstanding by 2021. It’s no small ambition and I’ll be honest – some parts of our organisation are making dramatic changes to get us there.


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