Housing and Tenancy Rights
When you become a customer of ours, you will have to sign a tenancy agreement and this agreement gives you certain housing and tenancy rights and responsibilities. Your tenancy agreement will outline the type of tenancy you have with us, but usually all our customers have similar rights.
You can check your tenancy agreement yourself by logging onto your online customer account and visiting the tenancy agreement page. Here, you will be able to view a breakdown of the type of tenancy agreement you have with us and review your housing and tenancy rights.
You can also read more about our policies by visiting our renter policies page on this website. Here, we have outlined all of the policies which are relevant to our rental customers and we advise familiarising yourself with these.
See your tenancy information
While we hope to have the answers to all your questions on our website, if you're looking for more specific information regarding your tenancy, log into the portal to see your documentation.
Log inRelated information
Payments
Here you can make a safe and secure rent payment directly to us. Find out about ways to pay and find help and support with money matters.
Maintenance & repairs
We all know that from time to time you may need to report a repair to us or need advice on how to fix a problem around the home. The maintenance and repairs section of our website has everything you need to help rectify your problem.
Home advice & guidance
We realise that from time to time you may need a little home advice guidance from us with regards to your tenancy and other related matters.